We take your safety seriously.

View Our COVID Policy

Frequently Asked Questions

Below are some frequently asked questions by our customers.

If your question is not answered here, send us a message on the contact page.

Your Questions, Answered

What is your Covid Policy?

Effective immediately, Dakota will require either proof of a completed COVID-19 vaccination regimen OR proof of a negative COVID-19 test result (which was administered up to 72 hours prior) for any person* to enter any events** held at Dakota. The COVID-19 vaccination card must show a completed regimen that concluded at least 14 days before the date of the event that the patron plans to attend. Dakota does NOT accept self-administered Antigen Rapid Test results or provide them to patrons without either of the above listed required proofs.  PCR and Antigen Rapid Test results are accepted if administered by a clinic or State-certified testing facility.

  • Proof of vaccination or negative COVID-19 test:
  • Must be shown at the time of entry into Dakota.
  • Must match the ticket holder’s ID.
  • May come in the form of:
  • A physical vaccination record card, a printed out file of vaccination record, a printed out negative test result, or a digital document on a mobile device (i.e. a photo image of a vaccination record card, a PDF file, a Word file, a Pages file, Docket app, Bindle app, Clear app, or other options).

Staff: This policy applies to all staff for all events and it also applies for entry into the building when there are no events.

Questions? Email Joe Doermann, Director of Operations at: joe@dakotacooks.com

Children under 5 not vaccinated may show a negative COVID-19 test as outlined above.

*This policy applies to all people entering Dakota. This includes staff, performers, etc.
**This policy applies to any and all events held at Dakota. This includes shows that other venues and organizations present in Dakota’s space.

Do you accept third-party tickets?

Third-party tickets: No exchanges, donations, returns or refunds will be issued for any tickets listed for sale through brokers, agencies or third-party sellers (see note below).

More about third-party tickets
The Dakota box office is the official and most secure way to purchase tickets. We cannot guarantee that tickets purchased through any other vendor or third-party seller are valid.

There are three ways to purchase authorized tickets through the box office:
·        Online at dakotacooks.com
·        By phone at 612.332.5299
·        In person at 1010 Nicollet Mall, Minneapolis MN 55403

Follow these best practices when purchasing tickets online:
·        Purchase tickets on dakotacooks.com only
·        Type the Dakota website directly in your browser
·        Do not click on search listings labeled as ads
·        If tickets are unavailable, contact the Box Office instead of searching third-party sites

What are your ticket policies?

Photo ID: We are a paperless Will Call only ticket office.  No printed or digital tickets are valid.  A photo ID matching the name on the purchase will be verified at Will Call for entry.

Handling fees: A per-ticket CLIENT fee will be applied to the cost of the ticket based on the price of the ticket in addition processing and sales tax:   

  • Under $20: $3
  • $20–34: $4
  • $35–49: $5
  • $50–59: $6
  • $60–69: $7
  • $70–79: $8
  • $80–89: $9
  • $90–99: $10
  • Over $100: $12
     

There are no handling fees for in-person orders at the door on the night of the show, however seating is not guaranteed. Please note: sales tax will be applied at the door for in-person orders.

Age recommendation: We are an all ages venue. Children are allowed but some performances may not be appropriate for children due to volume or content concerns. Everyone must have a ticket. Call the Box Office if you have questions about a specific show.

Refunds and exchanges: We do not issue refunds or exchanges on tickets. Tickets are a buy at your own risk item. Please keep this in mind when making your purchase. If you are not able to attend and wish to give your tickets to someone you know, you can transfer your tickets by calling the Box Office.

In the event of postponement, cancellation, or rescheduling of the show due to Covid-19, we are happy to offer refunds if you are unable to attend the new date. If you choose to continue to hold your tickets when we reschedule the performance your tickets will automatically be transferred to the new date and you will be notified of the change via email.

Bad weather: We do not issue refunds or exchanges on tickets due to inclement weather

Changes or cancellations: Performance names, dates and times are subject to change or cancellation. The Box Office will contact you with any changes to the event and review options as necessary. 

Third-party tickets: No exchanges, donations, returns or refunds will be issued for any tickets listed for sale through brokers, agencies or third-party sellers

A note about third-party tickets
The Dakota Box Office is the official and most secure way to purchase tickets. We cannot guarantee that tickets purchased through any other vendor or third-party seller are valid.

There are three ways to purchase authorized tickets through the Box Office:
     • Online at dakotacooks.com
     • By phone at 612.332.5299
     • In person at 1010 Nicollet Mall, Minneapolis MN 55403

Follow these best practices when purchasing tickets online:
     • Purchase tickets on dakotacooks.com only
     • Type the Dakota website directly in your browser
     • Do not click on search listings labeled as ads
     • If tickets are unavailable, contact the Box Office instead of searching third-party sites

Can I use my gift card to buy tickets online?

Gift cards are not compatible with our online sales system. You can use your gift card in person or over the phone if you have the gift card number.

Do we have to pay a box office fee if we buy tickets in person?

All advance tickets are charged a per ticket fee, processing and tax, whether they are done in person, online, or via phone. Processing and fees do not apply on tickets purchased at the door on the night of the show, however seating is not guaranteed and sales tax will be applied.

Can I come in for dinner if I don’t have show tickets?

At this time, unfortunately, we are unable to take advance dinner-only reservations. However, the night of the show we may have availability for dinner only in one of our private dining rooms without a view of the stage.

What if I need disability seating?

We do offer accessible seating. Please call the box office if you have concerns about accessibility.

What time does seating start?

If a show is scheduled to start at 7:00, doors typically open at 5:30. For a show listed at 9:00, doors usually open at approximately 9:00 and the show will start around 9:30.  If you have tickets for a 9:00 show, the kitchen will remain open until 30 minutes after music starts. Call the Box Office at 612.332.5299 for more information.

Are you a 21+ venue?

We are an all ages venue. Children are allowed but some performances may not be appropriate for children due to volume or content concerns.

Where do we park?

VALET PARKING:

For your convenience, the Dakota is now offering drive-up valet parking is available through Uptown Valet for $12+ tax per vehicle (card only). Simply pull up to the corner of 10th Street and Nicollet Mall in front of the Target lobby doors starting at 5:30pm where you will be greeted by a friendly and reliable attendant who will safely park your vehicle. Valets will be available until 1/2 hour after the last show to return your car.

SELF-PARKING OPTIONS:

There is metered parking available on 10th Street.

Parking is available in the Public Ramp located on 10th Street and LaSalle (enter on LaSalle). The ramp is clearly marked by a large Target logo AND a Public Parking sign over the entrance. Take the right-hand fork in the ramp (the Public Parking side). The cost is $6 for the entire night after 4:00.

From the parking levels, take the elevator to the lobby of the Retek building. We recommend going up the stairs or using the lift behind them, to get to the Skyway. From there make a U-turn and head to the Skyway crossing 10th St. to Target HQ. From there take the escalator down to our doors. We recommend returning to your vehicle the same way in reverse.

If you choose to exit the lobby of the Retek building after taking the elevator from parking levels, please be aware that all exterior doors back in will be locked by the time your show is over. You’re still able to access from outside if you scan your parking stub to the right of the revolving door and press the handicapped access button. Alternatively, you can take the escalator outside our doors to the Target HQ lobby, cross the Skyway across 10th St, take a left and walk west to the stairs returning you to the lobby where you can access the elevator to the parking levels.

Skyway access to the parking structure remains open until Midnight every night.

Do you have a dress code?

We do not enforce a dress code. Business casual attire is typical.

How do I become an A-Train member?

Members pay an annual fee for their membership. Benefits include preferred seating, free and discounted tickets, and other special offers throughout the year. Full details on pricing and benefits are available by clicking on A-Train at the bottom of the page.

What is the 3% health and wellness charge?

3% health and wellness charge is added to all guest checks to help offset the rising costs of health benefits.  This is not an employee gratuity.

Floor Plan & Seating

The Dakota can accommodate 250 – 350 guests. The mezzanine overlooking the stage in the Club can accomodate 90 standing or 60 seated guests. We have 2 private dining rooms, each holding up to 30 seated guests, while the main dining room can be made private for up to 70 guests. Click Here to see an enlarged PDF.

Contact Us

Still have questions? Send us a message on the contact page or call 612.332.5299.

Send Us a Message

Location, Parking & Hours

Get more information on our location, parking and hours.

Learn More

“My favorite concert venue. Its like having the artist unplugged in your living room even if they aren’t. Intimate setting, great food and ambiance. Love the Dakota.” –Tiffany Q. Morrison

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Effective immediately, all concerts and events at the Dakota will require either proof of a full series of COVID-19 vaccinations or proof of a negative COVID-19 test taken in the prior 72-hours. Masks are requested to be worn indoors no matter your vaccination status, except when eating or drinking.

By clicking the link below, you are consenting to abide by our COVID policy: View Policy

Effective immediately, Dakota will require either proof of a completed COVID-19 vaccination regimen OR proof of a negative COVID-19 test result (which was administered up to 72 hours prior) for any person* to enter any events** held at Dakota. The COVID-19 vaccination card must show a completed regimen that concluded at least 14 days before the date of the event that the patron plans to attend. Dakota does NOT accept self-administered Antigen Rapid Test results or provide them to patrons without either of the above listed required proofs. PCR and Antigen Rapid Test results are accepted if administered by a clinic or State-certified testing facility.

Proof of vaccination or negative COVID-19 test

  • Must be shown at the time of entry into Dakota.
  • Must match the ticket holder’s ID.
  • May come in the form of: a physical vaccination record card, a printed out file of vaccination record, a printed out negative test result, or a digital document on a mobile device (i.e. a photo image of a vaccination record card, a PDF file, a Word file, a Pages file, Docket app, Bindle app, Clear app, or other options).

In accordance with the City of Minneapolis, Emergency Regulation No. 2022-1 MASKS ARE REQUIRED to be worn indoors, except for the purposes of eating, drinking, or performing on stage.

Staff: This policy applies to all staff for all events and it also applies for entry into the building when there are no events.

Questions? Email Joe Doermann, Director of Operations at: joe@dakotacooks.com

Children under 5 not vaccinated may show a negative COVID-19 test as outlined above.

*This policy applies to all people entering Dakota. This includes staff, performers, etc.

**This policy applies to any and all events held at Dakota. This includes shows that other venues and organizations present in Dakota’s space.

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