Photo ID: We are a paperless Will Call only ticket office. No printed or digital tickets are valid. A photo ID matching the name on the purchase will be verified at Will Call for entry.
Handling fees: A per-ticket handling fee will be charged for all online, in-person and phone orders based on the price of the ticket:
- Under $20: $3
- $20–34: $4
- $35–49: $5
- $50–59: $6
- $60–69: $7
- $70–79: $8
- $80–89: $9
- $90–99: $10
- Over $100: $12
There are no handling fees for in-person orders at the door on the night of the show, however seating is not guaranteed. Please note: sales tax will be applied at the door for in-person orders.
Age recommendation: We are an all ages venue. Children are allowed but some performances may not be appropriate for children due to volume or content concerns. Everyone must have a ticket. Call the Box Office if you have questions about a specific show.
Refunds and exchanges:
Refunds and exchanges: We do not issue refunds or exchanges on tickets. Tickets are a buy at your own risk item. Please keep this in mind when making your purchase. If you are not able to attend and wish to give your tickets to someone you know, you can transfer your tickets by calling the Box Office.
In the event of postponement, cancellation, or rescheduling of the show due to Covid-19, we are happy to offer refunds if you are unable to attend the new date. If you choose to continue to hold your tickets when we reschedule the performance your tickets will automatically be transferred to the new date and you will be notified of the change via email.
Bad weather: We do not issue refunds or exchanges on tickets due to inclement weather
Changes or cancellations: Performance names, dates and times are subject to change or cancellation. The Box Office will contact you with any changes to the event and review options as necessary.
Third-party tickets: No exchanges, donations, returns or refunds will be issued for any tickets listed for sale through brokers, agencies or third-party sellers
A note about third-party tickets
The Dakota Box Office is the official and most secure way to purchase tickets. We cannot guarantee that tickets purchased through any other vendor or third-party seller are valid.
There are three ways to purchase authorized tickets through the Box Office:
• Online at dakotacooks.com
• By phone at 612.332.5299
• In person at 1010 Nicollet Mall, Minneapolis MN 55403
Follow these best practices when purchasing tickets online:
• Purchase tickets on dakotacooks.com only
• Type the Dakota website directly in your browser
• Do not click on search listings labeled as ads
• If tickets are unavailable, contact the Box Office instead of searching third-party sites